Confident women in a work environment, highlighting Water Street Collective’s focus on wellness, strength, human-centered design, and FMCG innovation.

London, England

2024

Optimizing Human Performance Through FMCG Innovation

WSC is reimagining Fast-Moving Consumer Goods (FMCG) as a driver of human performance — helping people stay at their optimum in everyday life. By combining AI-driven insights, IoT data, and human-centered design, the platform delivers tailored products that fuel focus, recovery, and resilience. Every interaction generates data which informs the next wave of innovation, ensuring future products are even more aligned with consumer needs.

FMCG Tech Case Study

Challenge


Consumers today face fragmented wellness experiences — fitness, nutrition, recovery, and mindfulness are often treated as separate silos. The challenge: how to sustain optimal performance across the entire day, whether at work, in training, or at rest. WSC needed a platform that unifies these moments, delivering actionable insights and products that adapt in real time to keep users in their best range.

Integrations


  • AI-powered product recommendations tailored to individual wellness goals

  • Mobile payments & on-demand delivery to enhance consumer convenience

  • Seamless eCommerce integrations for retail expansion

  • Personalized recommendations informed by behavioral & biometric data

  • Proprietary predictive algorithms for wellness trends & product usage

  • Real-time IoT integrations enabling responsive retail experiences

  • Historical insights & behavioral data tracking to personalize journeys

  • Closed-loop insights — consumer data feeds directly into product development

Development


  • Validated personalization with PANAS (emotional intelligence framework) and behavioral testing

  • Integrated Number Eight for context-aware personalization across iOS, Apple HealthKit, and Apple Watch

  • Built scalable architecture to support millions of IoT-driven data points

  • Designed modular microservices for fast deployment and adaptability

  • Optimized performance with secure, low-latency APIs and GDPR compliance

  • Unified consumer journeys with a cohesive design vision spanning devices and ecosystems

Solution


  • Personalized Journeys — AI-driven homescreens which adapt in real time to keep consumers in their optimal range

  • Wellness Features — Meditation, breathwork, and mindfulness tools to sustain mental balance

  • Targeted Nutrition — Smart recommendations for supplements and functional foods, with insights feeding back into product development

  • Scalable Platform — IoT integrations and predictive algorithms enabling responsive systems and growth

  • Consumer Feedback Loop — Continuous learning from behavioral data to refine products and inform future consumer goods innovation

  • Seamless Retail Experience — Bridging digital wellness platforms with in-store interactions

Wellness app homescreen showing real-time energy and calm levels with personalized data visualization.

Centralized view of energy and calm states, visualized through AI-driven data. The homescreen aggregates insights and translates complex metrics into clear, actionable feedback for users.

Wellness app sensorial mood screens displaying “All good!” and “Low energy!” messages with color-coded gradients.

A sensorial layer designed to capture and display state-of-being. Animated color gradients provide intuitive feedback, guiding users toward mindfulness and tailored exercises.

Wellness app goals screen with progress tracking, sleep metrics, and personalized recommendations.

A detailed overview of progress across wellness goals. Provides tailored suggestions and rewards, enabling users to stay motivated while improving key areas such as sleep, focus, and energy.

Results


  • Consumer Impact — Hyper-personalization elevated engagement and loyalty by aligning wellness products with real health goals

  • Market Leadership — WSC became a benchmark in consumer goods innovation, showing how design and data can drive growth and differentiation

  • Enduring Advantage — Human-centered wellness innovation set a new standard for consumer connection, future-proofing WSC in the market

  • Closed-Loop Feedback — Consumer insights directly informed product development, ensuring tighter alignment with evolving needs

  • Future Growth — Built a foundation for continuous innovation, aligning future products with consumer wellness trends

Together, these results show how Fast-Moving Consumer Goods brands can evolve beyond standalone products into adaptive, performance-driven ecosystems — unlocking pathways for growth, resilience, and long-term trust.

The future of the consumer goods space is personal, adaptive, and unstoppable.

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