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Retail and consumer · Water Street Collective · 2024

Consumer goods, tuned to the person using them.

Focus, recovery, and rest, treated as one system. A platform across mobile, retail, and wearable, where every interaction informs the next product.

2024 LondonMobile · retail · wearable one systemStudio work

Wellness is sold in pieces and lived as a whole.

Fitness in one app, nutrition in another, recovery in a third, mindfulness somewhere else again. The person moving between them is the only thing holding the day together.

Water Street Collective wanted to build for the day rather than the category: a system which knows whether someone is at work, in training, or asleep, and offers the right thing accordingly.

Personalization stopped being a premium feature.

The research pointed somewhere unfashionable. People no longer read tailoring as a luxury, they read it as the baseline, and a product which cannot adapt now reads as broken rather than basic. Human performance is holistic, which means the data has to be too.

That set the architecture before it set the interface. Integrate across touchpoints, close the loop, and let each interaction refine the next.

The wellness ecosystem map: the user at the center, with primary, secondary, and tertiary channels ringing outward
The user at the center. Channels ring outward by proximity, not by category.

Modular services, a sensorial layer, and a feedback loop which actually closes.

Personalized journeys driven by an adaptive homescreen. Targeted nutrition, breathwork, and mindfulness in the same place. A sensorial layer designed to capture and display state of being, so the product can show a person their own day back to them.

Built on modular microservices with low-latency APIs, scaled for millions of IoT data points, GDPR compliant by construction. Personalization was validated with PANAS, an established emotional intelligence framework, rather than by assertion.

The Water Street Collective homescreen across three iterations, with energy, calm, and focus rendered as one reading
Three iterations of one homescreen. Complex data, read at a glance.
The platform site map: every screen and every state, wired into one architecture
Every screen and every state, drawn once.

A platform which improves as it is used.

There is no headline percentage on this page, because the agreed measures here are qualitative and we will not dress them up. What the work delivered is a closed loop: consumer data feeds product development directly, so the next wave of products starts from evidence rather than from a brief. That loop is the asset.

Studio. Formist Studio, end to end. Strategy, product, brand, experience.

Team. Robert Girvin and Tim Rowe, founders.

Client. Water Street Collective, London.

Discipline. Fast-moving consumer goods · connected products · applied AI.

Ownership. Studio-built, client-operated.